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Support & Training

We're here to help, every step of the way

Innovatia Accelerator Inc. streamlines adoption and user-onboarding into digital knowledge management systems by implementing industry-leading best practices in user on-boarding and training. Leveraging digital content with knowledge management fundamentals is key to ensuring our clients realize value and see results early.

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Ensuring workers are always doing their best work

Part of the digital transformation process is consultation and discussion around the adoption of best practices in human factors, as well as digital information management and usability. In a digital workplace, human factors and usability become the deciding factors on whether workforce productivity increases using digital content. 

Supporting field workers through operational content with improved human factors can set an organization up for success in the long term, ensuring operations are safer and more efficient.

To support this transition, Innovatia Accelerator is committed to assisting organizations scaling their training and onboarding efforts to allow users to learn in the flow of work, view self-serve or user-recommended learning options, and virtually learn.

Implementing a digital knowledge management solution in a way which allows workers to access training or learning content in a way which is compatible with their habits as a modern learner increases time to competency and worker satisfaction.

 

Onboarding and Training

Innovatia Accelerator Inc. provides a wealth of training, onboarding support and change management support for large scale enterprise digital transformations.

  • eLearning options
  • Instructor-led training
  • Content Maintenance and Mentoring
  • Customer Success
  • Digital Content Architecture
  • IT Integration support

These offerings are blended to create fit for purpose and personalized transformation support plans to meet your digital goals. Offerings such as eLearning and instructor-led training can greatly expedite the digital knowledge management system onboarding process for users.

 

Long-term sustainability through continual learning

Organizations implementing a digital knowledge management system should provide ongoing support for worker learning to make their field workers continual learners. Ensuring worker competency and an understanding of AcceleratorKMS capabilities is important for ensuring every worker knows how to make their job more efficient.

Innovatia Accelerator Inc. can provide additional in-person or virtual instructor-led training to empower your team to own their digital future.

 

Bringing industry feedback to an industry-leading system

Organizations should seek a Knowledge Management System which provides constant updates to get the most out of their digital ecosystem as times change, workforces evolve, and regulatory requirements become tighter. Innovatia Accelerator Inc. provides the customization and improvements organizations need to gain long-term digital sustainability.

Innovatia Accelerator Inc. takes pride in gaining insight and feedback from our current clients to continually drive improvements in our system which can be used to expand customer offerings. We want to know what our clients like about the system, but also where they see opportunities for improvement. Being open to feedback from those who use our system is key to positioning new customers for success and improving our system for existing users

With some of our clients being the largest vertically integrated energy organizations, the wealth of information, improvements, and new feature ideas is endless. Innovatia Accelerator, we work with clients to ensure AcceleratorKMS is tailored to their business, operational goals, and existing infrastructure.t the system, but also where they see opportunities for improvement. Being open to feedback from those who use our system is key to positioning new customers for success and improving our system for existing users

With some of our clients being the largest vertically integrated energy organizations, the wealth of information, improvements, and new feature ideas is endless. Innovatia Accelerator, we work with clients to ensure AcceleratorKMS is tailored to their business, operational goals, and existing infrastructure.

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